Privacy Policy

Last updated: 15 May 2026

Information We Collect

When you create an account, we collect your name, email address, and account preferences. We also collect practice data (questions answered, scores, progress) to help track your child's learning journey.

How We Use Your Data

Your data is used solely to provide and improve our service: personalise practice recommendations, track progress, and send account-related communications. We never sell your personal data to third parties.

Data Storage

Your data is stored securely using Supabase (hosted on AWS in the EU region). We implement industry-standard security measures including encryption at rest and in transit.

Third-Party Services

We use the following third-party services:

  • Supabase — authentication and database (EU region)
  • Stripe — payment processing (PCI DSS compliant)
  • GitHub Pages — static hosting

Each service has its own privacy policy governing their data handling practices.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us. Account deletion removes all personal information within 30 days.

Cookies

We use only essential cookies for authentication and session management. We do not use tracking or advertising cookies.

Contact

For privacy inquiries: support@11pluspreparation.com

11+ Preparation is part of Kokal Ltd., registered in England and Wales.